办公室礼仪英语.docxVIP

办公室礼仪英语：导语 Office etiquette are formal rules of behavior that make professi onal encoun ters pleasa nt and productive. While certa in procedures may seem awkward or wasteful to you as you begi n worki ng in a new situati on, resist the urge to make immediate cha nges. Discover how things are done and why. Observe how others an swer the teleph one, dress, decorate desks or office space, sn ack on the job, circulate memos, etc. Establish in your mind other peoples priorities before asserting your own. Any cha nges you in itiate will have more validity after you have familiarized yourself with the customary procedures. 办公室礼仪能够使得职业生活愉快并且富于效率。 在你刚刚开始在一个新环境上班， 你 可能对某些礼仪感到难以运用得体甚至觉得是繁文缛节， 但是不要马上改变它。留心观察该 怎样做和为什么这样做：接电话、穿衣服、办公桌和办公区的布局及装饰，在办公室用餐、 传阅文件等等。你首先要对别人的行为留下印象然后再确定自己的行为规范。 在你对约定俗 成的习惯熟悉后再开始做一些改变会更加富有成效。 Every Office has its own protocol for who is called by his or her first name and who is called by his or her title. New employees should follow suit, after liste ning carefully to how people are addressed. 每个办公室对于称呼某人名字或者是称呼他 /她的头衔都有固定的习惯。新雇员要遵循 习惯，注意别人是怎样称呼的。 Whatever your positi on, a tha nk you is in order, no matter how small the task or favor. 无论你在公司处于何种职位，即便别人帮了个小忙，也要说一声谢谢。 办公室英语： Apologies（会话篇） Part One Lily: I owe you an apology, Mr. Steve n. Steve n: What do you mean, Lily? Lily: rm terribly sorry about the appo in tme nt last Thursday. I hope youll excuse me. Steve n: Forget it. Id have done exactly as you did if I had bee n in your situati on. Lily: Thats very kind of you to say so. Part two Eva: Sorry to be late. I was caught up in a traffic jam. Am I the last guest to arrive? Joh n: Yes, VIPs always are. So its quite all right. And youre a very importa nt pers on at this party. Eva: Oh, please dont! Joh n: I was just kidd ing. Weve bee n expect ing you all this time! Part Three Annie: Sorry to have kept you wait ing, Eva. I was an sweri ng an overseas call. Eva: Its alright. You must be a very busy gen eral man ager. Annie: Well, I hope you were nt bored