企业管理咨询技巧 .pptx

Management Consulting Skills企業管理諮詢技巧;Objectives 課程目標;Overview;Consultant 顧問 / 諮詢師;Clients 客戶;Problem 難題;An Intervention;Three Kinds of Consulting Skills三種技巧;Consultant Roles 顧問的角色;Consultant Roles 顧問的角色;Consulting Process;Seven-Step Problem-Solving Model解決難題模式;Flawless Consulting;Sources of Consulting Projects;Entry/Contracting Steps;Exploration Meeting: Goals機會開發會議：目的 ;Exploration Meeting: Process機會開發會議：流程;Exploration Meeting Process (continued);Exploration Meeting Process(continued);Contracting Goals;Contract Elements;Data Collection 資料收集;Data Collection: Methods資料收集：方法;Preparation 預備工作;Interviewing Skills訪問技巧;Focus Group: Characteristics專注小組：組織;Focus Group: Steps專注小組：運作;Focus Group: Steps(continued);Ground Rules 規則;Facilitator Tasks引導者的工作;Facilitator Tasks引導者的工作(continued);Creating Questionnaires問卷;Feedback 回饋;Possible Effects of Feedback;Expressions of Resistance反抗的表現;Feedback Criteria回饋的條件;Presenting Feedback Data簡報;Wheel;Change 變革;;Transition 過渡;Bridges’ Change Model碧斯的變革模式;Endings 離開舊有;Neutral Zone 中立區;Beginnings 從新開始;46;Types of Evaluations評估;Evaluation Planning評估的計劃;Kirkpatrick Model;9、春去春又回，新桃换旧符。在那桃花盛开的地方，在这醉人芬芳的季节，愿你生活像春天一样阳光，心情像桃花一样美丽，日子像桃子一样甜蜜。6月-206月-20Sunday, June 14, 2020 10、人的志向通常和他们的能力成正比例。18:49:1718:49:1718:496/14/2020 6:49:17 PM 11、夫学须志也，才须学也，非学无以广才，非志无以成学。6月-2018:49:1718:49Jun-2014-Jun-20 12、越是无能的人，越喜欢挑剔别人的错儿。18:49:1718:49:1718:49Sunday, June 14, 2020 13、志不立，天下无可成之事。6月-206月-2018:49:1718:49:17June 14, 2020 14、Thank you very much for taking me with you on that splendid outing to London. It was the first time that I had seen the Tower or any of the other famous sights. If Id gone alone, I couldnt have seen nearly as much, because I wouldnt have known my way about. 。14 六月 20206:49:17 下午18:49:176月-20 15、会??凌绝顶，一览众山小。六月 206:49 下午6月-2018:49June 14, 2020 16、如果一个人不知道他要驶向哪头，那么任何风都不是顺风。2020/6/14 18:49:1718:49:1714 June 2020 17、一个人如果不到最高峰，他就没有片刻的安宁，他也就不会感到生命的恬静和光荣。6:49:17 下午6:49 下午18:49:176月-20