顾客满意度调查表.docxVIP

文件编号 Document NO. 顾客满意度调查表 顾客名称Customer name： 地址Address: 联系人Contact Person: 电话Phone: 传真Fax: 合作时间Cooperation Time: 评估项目Evaluation Item 满意程序评估小项 Evaluation Subentry 满意 Very Satisfactory 比较满意 Satisfactory 一般 Just so so 不太满意 Less satisfactory 不满意 Dis-satisfactory 评分说明或最不满意之处 Score Description or the most unsatisfactory 质量50 Quality 50 包装质量 Packaging Quality 产品质量 Product Quality 服务30 Service 30 服务的及时性 Betimes of Service 服务人员的态度 Attitude of Service 价格10 Price 10 产品售价 Selling Price 维修费用 Maintenance Costs 交付10 Delivery 10 交付及时性 Delivery Timeliness 交付可靠性 Delivery Reliability 您最关注的是哪项内容？Which?item are you most concerned about? 质量Quality □服务Service □价格 Price □交付Delivery 请提宝贵意见或建议：Your comments and suggestion: 注：选择满意度等级请划“√”，或给出分值，请在两周内传回公司业务部. Note: Fill “√”in this satisfaction level options, or to grade, please feedback to Business Department in two weeks.