知识管理郭咸纲.pptxVIP

Module Knowledge Management知识管理 ;Outline of Topics（主题概要）;Importance of knowledge management (KM)（知识管理的重要性）;Definition （定义）;Types of Knowledge and Modes of Knowledge Creation 知识类型和知识创造的方式;Types of Knowledge（知识的类型）;Understanding Tacit Knowledge（理解内在知识）;Understanding Tacit Knowledge（理解内在知识）;Modes of Knowledge Creation;Socialization (Personalization)社会化（人性化）;Internalization（内在化）;Combination（联合）;Externalization（外在化）(Codification) （成文化）(Articulation)（清晰度）;Externalization（外在化）(Codification) （成文化）(Articulation)（清晰度）;Four modes of knowledge creation at Matsushita Electric Company Matsushita电力公司的四种知识创造模式;;Knowledge-creating Companies 知识创造型公司;Metaphor ? Analogy ? Model比喻?类推?模型;New Product Development at Honda本田汽车的新产品开发;New Product Development at Honda本田汽车的新产品开发;Metaphor ? Analogy ? Model比喻?类推?模型;Metaphor ? Analogy ? Model比喻?类推?模型;Implications -- Senior Executives’ Vision暗示－高级管理人员的想象;Conceptual Umbrella;Metaphor ? Analogy ? Model比喻?类推?模型;Beer can and Canon personal copier啤酒罐和佳能个人复印机;Beer can and Canon personal copier啤酒罐和佳能个人复印机;Metaphor ? Analogy ? Model比喻?类推?模型;Developing low-cost disposable copier drum resulted in new technologies for other office products such as microfilm readers and laser printers 开发低成本的可随意使用的复印机鼓，为其他办公产品引入了一种新技术，如缩影胶片阅读器和激光打印机 By 1987 – only five years after the mini-copier was introduced – 74% of Canons revenues came from its business machines division 1987年，微型复印机开发后的5年后，佳能74％的收入来自商业机器分公司 Proof the knowledge is a form of capital. 证明了知识是资本的一种形式;Creating knowledge in Organizations via Redundancy通过冗余在组织中创造知识;Strategic Job Rotation战略岗位轮换;Free Access of Information自由访问信息;Knowledge-creating Roles（知识创造的角色）;Middle Managers and Teams(中层管理人员和团队);Middle Managers and Teams(中层管理人员和团队);Implementing knowledge management (KM) 执行知识管理;Implementing knowledge management (KM)执行知识管理;Knowledge Management Concepts （知识管理的概念） Organizational learning - Creation of new standard operating procedures and business processes that