陕西基层公务员职业倦怠问题研究.pdfVIP

摘 要 就社会发展现状而言，我国进入了行政的法治化和民主化时代。这促使了国家政府的职能转 变，也提高了服务百姓的办事效率。但在这个过程中，却伴随着很多问题，造成了很多复杂的环 境，导致公务员特别是基层公务员产生职业倦怠问题。这不仅对于公务员本身造成身心的危害， 还会影响公务员服务公众的办事效率以及政府的形象。通过对陕西基层公务员职业倦怠问题的研 究，解构影响基层公务员职业倦怠的有关因素，这对于人民生活的改善，社会的和谐与进步具有 重要意义。本文就侧重于陕西基层公务员职业的特殊性，切实对陕西基层公务员职业倦怠现状进 行描述，并剖析其产生的原因及对干预对策进行探讨，从而推进公共部门进行有效的人力资源管 理活动。 关键词：基层公务员；职业倦怠；诱发因素；干预对策 Abstract With the development and progress of society, our country has entered into the rule of law and democratization of the administration, and promote the transformation of government functions and improve the efficiency of serving the people. But in this, but with a lot of problems, resulting in a lot of complex environment, leading to civil servants, especially the grassroots civil servants to generate job burnout problems. This will not only cause harm to the body and mind of civil servants, but also affect the efficiency of the civil service and the image of the government. Through the study of Shaanxi grassroots civil servants occupation burnout and related factors affecting the deconstruction of grass-roots civil servants occupation burnout, for improving the management level, to build the service government, maintaining the social stability and the importance of building a harmonious society. This paper focuses on the particularity of Shaanxi township civil servants and occupation, realdescription Shaanxi grassroots civil servants occupation burnout, causes and Countermeasures of the intervention and discussed, so as to promote the practice of human resource management in public sector. Key words: civil servants at the grass-roots level; job burnout; inducing factors; intervention strategies 目 录 TOC \o 1-3 \h \z \u 摘 要 I Abstract II 目 录 III 一、绪论 1 （一）研究背景 1 （二）研究意义 1 （三）基层公务员职业倦怠问题国内外研究现状 2 二、陕西基层公务员职业倦怠现状研究 4 （一）职业倦怠的表现 4 （二）职业倦怠的诱发因素分析 5 三、陕西基层公务员职业倦怠成因 6 （一）公务员在政府和社会双重角色的矛盾 6 （二）科层制加剧了职业压力 6 （三）陕西