英语投诉对话.pdfVIP

B:Get out of my way,i need to see your manager A:I amso sorry that the manager is not availiable,can you tell mewhats the matter? B:Tell you?are you kidding?What kind of decision you can make for me? A:Calm down please,you know,anger is not good for your health,maybe i can do nothing for you,but i can share your unhappy. B:Okay,i really cant stand the computer from your store,I treats it like a king,and it take me with a very coldness result,I ’m very unhappy. A:I am so sorry,but what ’s wrong with your pc. B:It often rebooted at any time as it like,and it slow and stupid ,sometimes it touch like a stove. A:Do you bring it here ,may i check it . B:here you are,you must solve it today,if you cant ,you must give me a refund. A:I am so sorry,I will settle it immediately. B:please do it quickly. A:OK sir,the reason why your pc tend to go wrong over time is that you install to many useless and harmful software,those do damage to you computer,I suggest you to reset the computer system. B :can you do it ?plz do it? A:OK,wait for me a few minutes A:Everything goes well now,I ’ve done it. B: I ’m sorry ,I apologize to you for my rude behavior,I hope you regret me. A:It doesnt matter,we promised you that we will give you the best after-sales service. B:thank you ,and forget how can i solve this problem if it happen again. A:i suggest you that you can install a pc management software ,and uninstall some useless software. B:Okay,i have a lot of things to do,see you. A:See you.