基于满意度理论的HF公司员工流失问题研究.pdfVIP

基于满意度理论的HF 公司员工流失问题研究 摘 要 进入21世纪以来，经济全球化深入发展，工作机遇不断增多，全球人才流动趋 势增强，人力资源竞争加剧，企业员工流失问题日趋严重。特别是在制造业领域，员 工工作压力大、薪酬较低、入职门槛低，员工流失现象较为普遍。员工的大量流失使 得企业人力成本显著增加，生产经营效率降低，制约了企业的进一步发展。因此降低 员工流失率成为广大企业管理者迫切需要解决的问题。本文试图从满意度理论角度， 以HF公司为例，对员工流失问题进行研究。 HF公司作为一家制造型企业，经过20多年的发展，已经成为较大规模的汽车配 件制造企业，拥有员工900余人。但一直以来，HF公司深受员工流失问题的困扰， 每年都会有大量的管理人员及基层员工离职。频繁的员工离职导致HF公司在招聘和 培训的成本大大增加，新员工入职之后也面临长时间的磨合过程，更重要的是增加了 HF公司知识技术资源、管理资源外流的风险。员工满意度对员工流失有显著的预测 作用，并与员工流失率成负相关关系。本文从员工满意度的视角，运用员工流失和满 意度的相关理论，通过问卷调查、深度访谈等方式对HF公司员工流失和满意度现状 进行调查，并对员工满意度与员工流失等情况进行分析，找出了影响HF公司员工满 意度的主要因素，分别是工资薪酬、绩效考核、工作压力、晋升机制。针对这四个影 响因素，结合员工满意度理论，本文从建立富有激励的薪酬制度、健全科学有效的绩 效考核、完善员工晋升机制、缓解员工工作压力、建立员工流失预警机制等五个方面 制定了员工流失率降低方案，以期提高HF公司员工满意度，降低员工流失率，保持 员工稳定性，为企业发展提供稳定的人才储备。 关键词：HF公司；员工流失问题；员工满意度 1 基于满意度理论的HF 公司员工流失问题研究 目 录 第一章 绪论·····································································································1 第一节 研究背景与研究意义·························································································1 一、研究背景·················································································································1 二、研究意义·················································································································2 第二节 国内外研究综述2 一、国外研究综述2 二、国内研究综述3 第三节 研究目的与方法 一、研究目的·················································································································4 二、研究方法·················································································································4 第四节 研究思路与技术路线图·····················································································4 一、研究思路····································································································