【产品手册】壳牌石油Shell_业务宣传册Brochure_Franchise_Brochure_市.docx

SHELL FRANCHISE BROCHUREAUGUST 2014 SHELL FRANCHISE BROCHURE AUGUST 2014 Introduction Shell is a global group of energy and petrochemical companies. Our aim is to meet the energy needs of society, in ways that are economically, socially and environmentally viable, now and in the future. Shell has been active in South Africa for over 110 years. Shell has played an important role in the country, not only as a premier oil company, but also as a committed corporate citizen and change agent. We have a nationwide Retail network of strategically located service stations, offering our customers a variety of fuels products, as well as friendly service and convenience retailing. Shell is committed to the empowerment of Historically Disadvantaged South Africans and in this regard preference will always be given to such individuals. What Are Our Values as Shell? Our core values of Honesty, Integrity and Respect for people form the basis of the Shell General Business Principles.We believe in the fundamental importance of trust, openness, teamwork, professionalism and pride in what we do. In Shell’s commitment and policy on Health, Security, Safety, the Environment (HSSE) and Social Performance (SP) we are committed to: Pursue the goal of no harm to people; Protect the environment; Use material and energy efficiently to provide our products and services; Respect our neighbours and contribute to the societies in which we operate; Develop energy resources, products and services consistent with these aims; Publicly report on our performance; Play a leading role in promoting best practice in our industries; Manage HSSE SP matters as any other critical business activity; and Promote a culture in which all Shell employees share this commitment. In this way we aim to have an HSSE SP performance we can be proud of, to earn the confidence of customers, shareholders and society at large, to be a good neighbour and to contribute to sustainable development. What is the Deal? As a Retaile