管理信息系统案例分析：CaseStudy-Zara借鉴.pdfVIP

1. How would you advise Salgado to proceed on the issue of upgrading Zara’s POS system? To answer the question whether or not upgrading Zara ’s Pos system, we must agree that the Pos system should help the company to use information wisely to add value to their performance in some critical fields such as financing, marketing, operation and so on. Moreover, the Pos system ought to be suitable for 3 dimensions including organization, technology and people. (1) Should the company upgrade the POS terminals to a modern operating system? At present, Zara ’s Pos system gives support to its daily operating and management. Managers and employees in headquarter as well as vendor members all over the world use it well. However, there is a contradiction we can ’t ignore. Zara ’ on DOS without assist of the supplier, Microsoft, which leads to a trouble that Zara doesn ’t have POS software that works with its POS hardware. In other words, Zara faces a dilemma. Some hold the viewpoint that it ’s not necessary to update the POS terminal to a modern operating system. One reason is that members in information system department are able to compile DOS-compatible programs. Another reason is that upgrading POS system may push store managers and employees in a mess and it takes time to adapt to the new one. In addition, Zara is a big customer for DOS.That ’s to say Zara has the power to bargain, which means a lower cost. However, POS system walks on two legs, the software and hardware. In the long term, Zara needs to upgrade it. Since Zara is becoming more and more global with increasing trend in revenue, profit and branches around the world. For further development, Zara had better keep pace with international conventions. After all, from technological angle, Zara ’systems falls behind. What’smore, no one can promise hardware with i