跨境电子商务客户服务：处理其他物流延误订单.pptxVIP

;; ;;1.海关检查或不可抗力因素导致的物流延误： 跨境包裹运输途中，有时会遇到严格的海关检查或者遇到其他不可抗力的原因导致包裹运输出现延误的情况。;2.由天气原因导致的物流延误： 跨境包裹运输途中，有时会恰好遇到恶劣的天气，受天气因素的影响，可能会导致运输时间的延长和客户收货时间的推迟。;知识点学习;知识点学习;Dear sir/madam, Your order has been shipped since Monday. But we feel so sorry to inform you of a possible delay because of peak seasons or bad weather. We will keep a close eye on your order, and let you know as soon as possible if there is anything new. In order to make up for the possible inconvenience, we will offer you a/an xx-dollar coupon, which can be used in your next order with us. Your kind understand