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PAGE 20
Copyright ? 2019 Pearson Education, Inc.
Organizational Behavior, 18e (Robbins)
Chapter 3 Attitudes and Job Satisfaction
1) ________ refers to evaluative statements or judgments concerning objects, people, or events.
A) Attitude
B) Behavior
C) Appearance
D) Demeanor
E) Performance
Answer: A
Explanation: Attitudes are evaluative statements, either favorable or unfavorable, about objects, people, or events. They reflect how one feels about something.
LO: 3.1: Contrast the three components of an attitude.
Difficulty: Easy
Quest. Category: Concept
2) The statement, A person who eats meat and then fights for animal rights demonstrates double standards is an evaluative statement. Such an opinion constitutes the ________ component of an attitude.
A) cognitive
B) affective
C) reflective
D) behavioral
E) reactive
Answer: A
Explanation: The cognitive component of an attitude is a description of, or belief in the way things are, which is exemplified in the statement, A person who eats meat and then fights for animal rights demonstrates double standards.
LO: 3.1: Contrast the three components of an attitude.
Difficulty: Moderate
Quest. Category: Concept
3) Which of the following statements represents the cognitive component of attitude?
A) I have decided to inform my supervisor that I will be quitting my job.
B) I intend to work during the weekend to meet the months deadline.
C) I feel upset about having to work during Christmas.
D) It is disappointing to know that I did not get a good evaluation.
E) This job is not giving me an opportunity to explore my skills.
Answer: E
Explanation: The cognitive component of an attitude is a description of, or belief in the way things are, which is exemplified in the statement, This job is not giving me an opportunity to explore my skills.
LO: 3.1: Contrast the three components of an attitude.
AACSB: Analytical thinking
Difficulty: Moderate
Quest. Category: Application
4) Abigail Jones is a sales executive at Or
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