阿吉斯-绩效管理(英文版·第4版)题库Chapter-02---Test-Bank.docxVIP

Chapter 2 Copyright ? 2019 Chicago Business Press Copyright ? 2019 Chicago Business Press Chapter 2—Performance Management Process True/False Questions Ability is the physical, emotional, intellectual, and psychological aptitude to perform the work. (Suggested points: 2, [2.1], pg.44) LO: 4 Answer: True Knowledge is having the information to do the job and having experience at the job. (Suggested points: 2, [2.1], pg.44) LO: 4 Answer: False. Knowledge includes only having the information needed to do the job but not necessarily having done the work. Job descriptions stay stable over time and