工作流程分析与工作设计.pptVIP

XHH Job context（con.） Working conditions—factors within the work environment that cause discomfort or danger. Discomfort—the presence of extreme temperatures, poor ventilation, and excessive noise. Dangers—working in high places and exposure to toxic chemicals. Physical demands—taxing: the need to run, climb, crawl, stand for long periods,reach,lift, and visually monitor a process over a prolonged period. Personal demands—stress: competing demands, constant interruptions, difficult customers, boredom, conflicting or ambiguous job responsibilities, and required overtime. 第三十页，共七十九页。 XHH Employ