客户价值管理模式1.ppt

Janet LeBlanc Director, Canada Post;Presentation Objectives;WHY invest in CVM?;What is Customer Value?;Customer Value Defined;QualityAttributes;Stage One;I can’t get no (customer) satisfaction…;Satisfaction;;Ideal Customer Value;Assess Market Opportunity;Value Analysis Tools;此课件下载可自行编辑修改，供参考！ 感谢您的支持，我们努力做得更好！