企业IT治理体系规划.ppt

? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved IBM Confidential * ? 2007 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved IT管理部向CIO汇报，IT支持服务中心向IT管理部汇报 信息化建设指导委员会审批主要的IT需求、IT战略和IT预算 IT管理部职能主要侧重在IT治理职能上，包括规划/计划的制定、项目建设、运维管理、安全、制度与标准、培训等 IT支持服务中心的职能主要侧重在运营维护，包括对应用系统、平台软件、基础设施、安全等的运维工作，此外负责一些技术标准规范的制定以及建设的实施工作，同时负责对公司统一建设的应用系统的应用维护 二级公司职能主要侧重在本区域的需求管理和专业应用系统的维护；其工作主要汇报给二级公司领导和IT管理部领导 ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved ? 2006 Capgemini - All rights reserved 汇报和沟通 职能部门IT协调人员直接向职能部门领导汇报，同时接受信息中心技术指导 建立定期的沟通会议机制 通过服务水平协议建立与运维服务中心之间的业务协同 IT部门与职能部门的主要关系描述 通过信息中心以及IT运维服务中心下设岗位与各业务部