组织行为学罗宾斯版本第一章节.ppt

The Dependent Variables x y Dependent Variable A response that is affected by an independent variable (what organizational behavior researchers try to understand) 第三十一页，共三十九页。 The Dependent Variables (cont’d) Productivity A performance measure that includes effectiveness and efficiency Effectiveness Achievement of goals Efficiency Meeting goals at a low cost 第三十二页，共三十九页。 The Dependent Variables (cont’d) Absenteeism The failure to report to work Turnover The voluntary and involuntary permanent withdrawal from an organization 第三十三页，共三十九页。 The Dependent Variables (cont’d) Deviant Workplace Behavior Voluntary behavior that violates significant organizational norms and thereby threatens the well-being of the organization and/or any of its members 第三十四页，共三十九页。 The Dependent Variables (cont’d) Organizational Citizenship Behavior (OCB) Discretionary behavior that is not part of an employee’s formal job requirements, but that nevertheless promotes the effective functioning of the organization 第三十五页，共三十九页。 The Dependent Variables (cont’d) Job Satisfaction A general attitude (not a behavior) toward one’s job; a positive feeling of ones job resulting from an evaluation of its characteristics 第三十六页，共三十九页。 The Independent Variables IndependentVariables Can Be Individual-Level Variables OrganizationSystem-LevelVariables Group-LevelVariables Independent Variable The presumed cause of some change in the dependent variable; major determinants of a dependent variable 第三十七页，共三十九页。 Basic OB Model, Stage II E X H I B I T 1-7 第三十八页，共三十九页。 内容总结 Chapter ONE。Management Functions (cont’d)。Mintzberg’s Managerial Roles。Changing U.S. demographics。Coping with “temporariness”。IndependentVariables Can Be。OrganizationSystem-LevelVariables。Independent Variable 第三十九页，共三十九页。 Chapter ONE What Is Organizational Behavior? 第一页，共三十九页。 After studying this chapter, you should be able to: Describe what managers do Define organizational behavior (OB) Explain the value of the systematic study o