组织行为学个体.pptVIP

Copyright ? 2011 Pearson Education, Inc. publishing as Prentice Hall 3-* 第二十九页，共三十一页。 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Copyright ?2011 Pearson Education, Inc. ?Publishing as Prentice Hall 3-* Copyright ? 2011 Pearson Education, Inc. publishing as Prentice Hall 第三十页，共三十一页。 内容总结 Attitudes and Job Satisfaction。Importance of elements。Importance of the attitude。Perceived Organizational Support (POS)。How to measure。They influence behavior。3-29 第三十一页，共三十一页。 Attitudes are evaluative statements or judgments concerning objects, people, or events. Attitudes are made up of three components. The cognitive component is made up of the belief in the way things are. The affective component is the more critical part of the attitude as it is calls upon the emotions or feelings. The behavioral component describes the intention to behave in a certain way toward someone or something. These three components work together to aid in our understanding of the complexity of an attitude. (c) 2008 Prentice-Hall, All rights reserved. * Sometimes we observe people who will change what they say so it doesn’t contradict their behavior. When attitudes and behaviors don’t line up, individuals will experience cognitive dissonance. This incongruity is uncomfortable and individuals will seek to reduce the dissonance to find consistency. People are willing to live with some discomfort but the degree to which this is true depends upon the importance of the elements, how much influences the individual has in the situation, and the rewards available. (c) 2008 Prentice-Hall, All rights reserved. * Some variables do moderate the relationship between attitude and behavior. These factors include the importance of the attit