2017中职酒店服务竞赛-英语口试.docxVIP

PAGE PAGE 3 Hotel Service Useful Expressions 中餐宴会摆台与服务部分情景应答 Q: Ask the guests if they have a reservation with your restaurant. A: Good evening. Do you have a reservation? Q: How do you check upon the guest’s name of the reservation? A: Good evening. Under whose name was your reservation made? Q: