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Business English: Viewing, Listening Speaking 第1页,共21页。
Learning ObjectivesAfter completing this course, students is expected:To expand business knowledgeTo acquire business communication skillsTo improve listening ability第2页,共21页。
Arrangements《体验商务英语视听说教程1》高等教育出版社10 units, 3 hours eachBusiness vocabularyDoing businessFocusSocial skillsVideo clipsExtra activitiesAfter-class: Listening taskOral task 第3页,共21页。
Accomplishment Evaluation 1.Classroom attendance, Classroom performance, etc .10%。2.Listening assignment 15%3.Oral assignment 15%4.Final exam,60%第4页,共21页。
Business moneycustomers???Unit 1 Connections第5页,共21页。
Describe your future work. Business vocabularyI’m a businessman. I am anything I need to be at anytime. Tell me, what exactly are you? --Big NightWhat is the main focus of your future work?What kind of organization do you want to work for?第6页,共21页。
Phone phrases: Answering the phoneAsking to speak to sb….If the person is not available…Asking sb. to wait…Asking for the other person’s name…Saying that you’ll phone again later… 第7页,共21页。
Phrasal verbs: Answering the phone get through put through cut off hang up hold on a. to connect b. to be connected c. to disconnect d. to wait e. to put down the receiver第8页,共21页。
Problems: Answering the phoneConversationsProblemsQuestions12345He’s on another line.Can I hold?She speaks too quickly.He’s not available.Could you speak more slowly?Can I leave a message?He can’t hear him.It’s a bad line.Can you speak up?Can you call back?It’s the wrong number. He’s left the company. He doesn’t know the name of the new man. Would you like to speak to the new man?Can you spell that for me?第9页,共21页。
Think of other problems in a telephone conversation and act it out. Answering the phone第10页,共21页。
Extra activities: Answering the phoneMessage FormName Company Urgent Can wait Tel. No. Mr. MeadDigital Electronics√01865 502316, ext 99第11页,共21页。
Extra activities: Answering the phoneMessage FormN
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