应用数据和人工智能：我们的旗舰应用案例.pptx

APPLYINGDATAANDAI:OURFLAGSHIPUSECASESJanuary2023

ataandArtificialIntelligencearemorethanjusttechnologies,theyaretransformationalopportunitiesrevolutionisingthefinancialsectorwithaDmajorimpactoncustomerexperience,servicedeliveryandoperationalefficiency.Asthismovementgainsmomentum,atSocieteGeneraleweareacceleratingthechange.Weareusingthebestelementsoftheseadvancestotakeourbankstillfurtherintothedigitalage.TomakeSocieteGeneraleamoreaccessible,seamlessandmorepersonalisedbank.WithintheGroup,thesetoolsarealreadybeingadoptedandappliedbyourcustomersandourstaff.Theyareaformidablesourceofvaluecreationastheyallowustobetterserveourcustomerswithevenmorepersonalisedproductsandadvice,tobetterunderstandtheirexpectations,torespondrapidlyandtodevelopouractivitiesandimproveoperationalefficiency.Asof2022,theGroup’sportfoliohasaround340DataandAIUseCases(UCs)inproduction,ofwhich170areAI-based,allworkingtobestapplyourstrategywithanexpectedvaluecreationof€500million.Thispublicationgivesyoutheopportunitytodiscover16ofourmostemblematicUCs.OuraimistocontinuetoacceleratethedeploymentofDataandAIwithintheGroup,capitalisingonourexpertiseforthebenefitofour25millioncustomersaroundtheworld.WehopeyouenjoydiscoveringtheseUCs.CONTENTSAMOREACCESSIBLEBANKELIOTT4SOBOT5AMORESEAMLESSBANKCAST7CHANGELIé8DANIE9INSTANT-KYC10LEGALASSISTANT11MOSAIC12NACRE13SGMARKET-MYCASES14SMARTANALYTICS15TRADINGASSISTANT16AMOREPERSONALISEDBANKACE18INVESTORAPPETITE19STELLA20

AMOREACCESSIBLEBANKOfferacomprehensiveandefficientdigitalservice;ensuregreateravailabilitythroughnewmodesofinteraction;improveaccesstoallourservices,fromthesimplesttothemostinnovative.Allofthesechallengesarepartofthesamecommitment:adaptourselvestotherhythmsofourcus