组织文化学习目标本章后学生应能够2014 fall ob ch秋季.pdfVIP

OrganizationalCulture

LearningObjectives

Afterstudyingthischapter,studentsshouldbeableto:

1.Defineorganizationalculture,anddescribeitscommoncharacteristics.

2.Comparethefunctionalanddysfunctionaleffectsoforganizationalcultureonpeopleandtheorganization.

3.Identifythefactorsthatcreateandsustainanorganization’sculture.

4.Showhowcultureistransmittedtoemployees.

5.Demonstratehowanethicalculturecanbecreated.

6.Describeapositiveorganizationalculture.

7.Identifycharacteristicsofaspiritualculture.

8.Showhownationalculturemayaffectthewayorganizationalcultureistransportedtoadifferentcountry.

I.Introduction

A.Astrongorganizationalcultureprovidesstabilitytoanorganization.

B.Forsomeorganizations,itcanalsobeamajorbarriertochange.

C.Inthischapter,weshowthateveryorganizationhasaculturethat,dependingonitsstrength,canhaveasignificantinfluence

ontheattitudesandbehaviorsoforganizationmembers.

II.WhatIsOrganizationalCulture?

A.DefinitionofOrganizationalCulture

1.Organizationalculturereferstoasystemofsharedmeaningheldbymembersthatdistinguishestheorganizationfrom

otherorganizations.

2.Researchidentifiessevenprimarycharacteristicsthatcapturetheessenceofanorganization’sculture:

a.Innovationandrisktaking.

i.Thedegreetowhichemployeesareencouragedtodoboth.

b.Attentiontodetail.

i.Degreetowhichemployeesareexpectedtoexhibitprecision,analysis,andattentiontodetail.

c.Outcomeorientation.

i.Degreetowhichmanagementfocusesonresultsratherthanonprocessesusedtoachievethem.