饭店情景英语（第二版）课件：Reservation 预定.ppt

预定服务程序II.WorkingProcedurePREV.NEXT预定服务程序II.WorkingProcedurePREV.NEXT预定服务程序II.WorkingProcedurePREV.NEXT预定服务程序II.WorkingProcedure12.复述订房要求,确认订房。I’dliketoconfirmyourreservation,Mr.××.You’vebookeda××roomfor××nightsfrom××to××.TheroomrateisHK$××/US$××/RMB××yuanpernight,with10%taxand/ora10%servicechargeincluded/excluded.Acontinental/American/Chinesebreakfastforone/twoiscomplimentary.Wearelookingforwardtoyourarrival.××先生,我来确认一下您的预订。我们已经为您预订××到××一共××天的××间。房价是××港币/美元/人民币,包括/不包括10%的税/服务费,赠送一份/两份大陆式/美式/中式早餐。我们期待您的光临。PREV.BACK(R:ReservationClerkG:Guest)R:Goodmorning,Sir.WelcometoGardenHotel.HowcanIhelpyou?G:Goodmorning,I’dliketoreservearoomformyself.R:Certainly,Sir.MayIhaveyournameplease?Andwhenwouldyoulikeyourroom?G:It’sJohnSmith,fromJanuary6thforthreenights.III.DialoguesBACKNEXTDialogue1R:Whattypeofroomwouldyoulike,Mr.Smith?Wehavesinglerooms,doubleroomsandsuitesavailable.G:I’dliketohaveadoubleroom,non-smokingplease.R:OK,justaminute.Yes,wedohaveadoubleroomavailableforthosedates.G:That’sfine.What’sthepricefortheroom,please?R:TheroomrateisRMB620yuanpernight,includingbuffetbreakfastandtax.WillthatbeOKforyou?III.DialoguesPREV.NEXTG:Yes.I’lltakeit.R:OK,letmeconfirmthedetailsofyourreservation.Youneedadoubleroomfor3nightsfromJanuary6thattherateofRMB620yuanpernight.AmIright?G:Yes,youareright.R:Thankyou,Mr.Smith.We’relookingforwardtoseeingyousoon.G:Thankyou.III.DialoguesPREV.NEXT(R:ReservationClerkG:Guest)R:Goodmorning,GardenHotel,Reservation.CanIhelpyou?G:GoodMorning.I’dliketoreserveatwinroomfornextMonday.R:Certainly,Sir.Forhowmanynightswillyouneedtheroom?G:Justtwonights.R:ThatwouldbeFeb.24th,fortwonights,atwinroom