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Is-IsNot
DocumentList
5Why
Ishikawa
5W2H
8DReport
ItemDescription:
PhoneNo:
Description
Responsibility
CompleteDate
Results
4.RootCauseAnalysisSummary
VerificationMethod
Results
ActionTaken
Date
ClosedBy/Title:
Comments
ClaimNo:
ClaimDate:
ClaimedQuantity
Supplier/CustomerModelNumber:
Supplier/CustomerContactName:
1.EstablishTeam
2.DescribeProblem
Approvedby:
Signature
Date:
Name(Title)
ProblemDescription
8D-No.:
PartNo.:
CustomerInformation
SupplierInformation
Whatsymptomdoweseeonourpart?
Waspartreworked?
Whomanufactured?
(Department/Supplier)
Arewecapturingthedefectwhenre-injectingproductinnormalprocess?
Didasimilarproblemhappenpreviouslyatcustomerorinternally?
Tool:
Description:
Tools:
RootCause:
ISHIKAWA(Fishbonediagram)
5WhyAnalysis
Failuretype
Why1
Test
Why2
Why3
Why4
Why5
5M
Task
Who?
PROJECT…
occurence
(systemic)
WhyisitaProblem?
8DNo.:
Product.:
Howhastheproblembeendetected?
Art.No.:
Whohasdetectedtheproblem?
IS/ISNOTTemplate
WHAT
WHERE
WHEN
HOWMANY
FACTS
Whatobjectshowsthedefect?
Whatisthedefect?
Whereontheobjectcanthedefectbeseen?
Wherehasthedefectfirstbeenobserved?
Wherehasthedefectbeenseensince?
Whenhasthedefectfirstbeenobserved?
Whenhasthedefectbeenseensince?
Howmanyobjectsareaffected
Howbigisthedefect?
Howmanydefectsperobject?
Isthereatrend?
IS
ISNOT
DIFFERENCES/SPECIALITIES
CHANGES(incl.Date)
Testofthepreliminaryrootcauses
Reviewthefollowingdocumentsfornecessaryrevisionsasaresultofcorrectiveactions.
Addadditionaldocumentsifapplicable.
Document
WhoResponsible
CompletionDate
Planned
Actual
Productdrawing(s)
Productspecifications
WorkInstructions
MasterSample
ProcessFlowCharts
ProcessControlPlans
SPCDocumentation
DesignFMEA
ProcessFMEA
Gages/Fixtures
PPAP
EngineeringChangeApproval
7.PreventRecurrence(DocumentList)
PlannedDate
Sortingresultsofi
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