猪生产中员工冲突解决指南.pdfVIP

Purdueextension

ResolvingConflictswithAuthor

EmployeesinSwineProductionMichaelSwan,WashingtonStateUniversity

Reviewers

KatrinaWaters,TexasTechUniversity

MelindaFindley,TexasTechUniversity

DavidDoerfert,TexasTechUniversity

Objectives

•Defineconflict.

•Recognizethebenefitsofthenominaldecisionmakingtechnique.

•Identifyhowattitudeaffectsindividualbehaviorandgroupeffectiveness.

•Demonstrateinterferenceincommunicationandtheproblemsitcauses.

•Illustrateconflictmanagementandtheleader’srole.

•Compareeffectivelythepurposesandobjectivesofvariousconflictmanagementtheories.

•Appraisesimilaritiesanddifferencesingroupvalues,ideas,andbeliefs.

•Developaprocedureformanagingconflictinyourlife.

ToAccomplishTheseObjectivesYouWillCompleteTheseActivities:

1.Readanddiscussthetheoreticalintroductiontoconflictmanagementandcomposeadefinitionof

conflict.

2.Discussandsummarizethenatureofconflictanditsimplicationsforgroups,teams,andorganiza-

tions.

3.Examineacasestudyandidentifytheearlywarningsignsofconflictandthelevelsofconflictinthe

situation.

4.Participateinagroupactivityinconflictnegotiationusingtheconceptsofconflictmanagementpre-

sentedinthemodule.

ACaseStudyinConflictManagement:HeSaid,She