公用事业运营转型：连接系统、智能与人，运营下一代网络.docxVIP

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Utilitiesoperationstransformed

Connectingsystems,intelligence,andpeopletorunnext-generationnetworks

Contents

Contents

Introduction

Harnessingthepower

ofconnectedoperations 2

Partone

Shiftingfromsiloedsystems

toconnectedoperations 5

Parttwo

Movingfrommodernization

topredictiveoptimization 9

Partthree

Drivinghumanand

organizationalmaturity 13

Actionguide 17

1

Actionguide

Introduction

Shiftingfrom

siloedsystems

Movingfrom

modernization

Drivingmaturity

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Utilities’modernizationplanscreateastrategicwindow:digitalmustbeembeddedinto

investmentprogramsnow,notaddedlater.

Key

takeaways

Connectionisthefoundationoftransformation.

Moreadvancedutilitiesshowwhat’spossible:unifiedecosystemsofoperationalplatforms

deliver18%higheroperationalresponsivenessandenablefaster,morecoordinateddecision-makingacrossutilitynetworks.

Intelligenceisthenextfrontier.

Byintegratingdigitaloperationaltechnology(OT)andAItoshiftfromreactivetopredictive

operations,utilitiesseemeasurablegains:17%fasteroutagerecovery,14%greaterforecastingaccuracy,and12%higherutilization—valuethatcanbescaledthroughagenticAIworkflows.

Peoplearethecatalystto

sustainableprogress.

Moreadvancedutilitieshavemadedeliberate

investmentsintalent.96%havecross-functionalOT/ITintegrationteamsandmosthaveformalizedgovernancemodels.Thesefoundationsenable

themtodeploydigitalcapabilitiesmorebroadlyacrosstheiroperationalworkforceinareas

suchasindustrialIoT,OTcybersecurity,

andAI/MLapplications.

2

Actionguide

Introduction

Shiftingfrom

siloedsystems

Movingfrom

modernization

Drivingmaturity

Harnessingthepower

Harnessingthepower

ofconnectedoperations

Acrosstheglobalutilitiessector,digitaltransformationis

nowinseparablefromoperationalperformance.Asnetworksbecomemoredecent