饭店英语培训课件.pptVIP

Unit 20 Sightseeing I. Discovering Language Which sound can you hear? 1. /?/ bath breath cloth /?? bathe breathe clothe 2. a thousand thanks three brothers this, that and the other Word Reference: sightseeing n. 观光 daily business 日常事务 cooperation n. 合作，协作 CITS=China International Travel Service 中国国际旅行社 CYTS=China Youth Travel Service 中国青年旅行社 package tour 包价游 private guide 私人导游 national guide 全程陪同 at someone’s request 按某人的要求 Sightseeing is usually an important part for a trip, no matter that trip is for business or completely for pleasure. Tourists are the main part of all the guests in hotels. But the hotels do not provide accommodations only. For the hotels, to provide sightseeing services is also an important part of daily business. Sightseeing services mainly include two parts: the sightseeing enquiry and itinerary planning. To provide sightseeing information, the hotels often offer some brochures about the places of interest. The guests could get them freely and have a general view about the tourism resources. Some hotels may have cooperations with travel agencies, such as CITS and CYTS, and could arrange different kinds of package tours for their guests. And they may also provide their guests the private national guide at their request. This kind of service will surely satisfy the guests and win more reputation for a hotel. As the receptionist and the waiter in the lobby, and also the operator, all the people in these positions should have the ability to brief the customers on features of view spots and give basic tour suggestions to the guests. Words and expressions: convenient a. 方便的 considerate a. 体贴的，周到的 interrupt v. 打扰 destination n. 目的地 accommodation n. 住宿 itinerary n. 行程 routine n. 行程，路线 confusion n. 疑问 abundant a. 富裕的，充足的 recommend v. 推荐 Words and expressions