毕博-管理咨询工具方法-客户咨询会议报告.ppt

客户咨询会议报告Customer Advisory Session Report [客户名称 Client Name] [ 年 月 日] [Day, Month, Year] 报告摘要Executive Summary… [详述在客户咨询会议上提到的主要问题 Detail the major issues that were raised at the CAS] [详述在客户咨询会议上提到的主要问题 Detail the major issues that were raised at the CAS] [详述在客户咨询会议上提到的主要问题 Detail the major issues that were raised at the CAS] [详述在客户咨询会议上提到的主要问题 Detail the major issues that were raised at the CAS] 报告摘要Executive Summary… [详述在客户咨询会议上提到的主要问题 Detail the major issues that were raised at the CAS] [详述在客户咨询会议上提到的主要问题 Detail the major issues that were raised at the CAS] [详述在客户咨询会议上提到的主要问题 Detail the major issues that were raised at the CAS] [详述在客户咨询会议上提到的主要问题 Detail the major issues that were raised at the CAS] 导言Introduction… 本报告详述了在[日期]举行的客户咨询会议上提出的问题。This Customer Advisory Report details the significant issues raised as a result of the session held on [date] [数量]家客户参加了此次会议[Number] customers attended 本次会议已经录音，有磁带可用。The session was audio-taped and these tapes are available 导言Introduction… 本次会议的目的在于从有价值的客户那里听取建设性意见，以便明确公司可以从哪些地方来提高业绩。The purpose of the session was to seek constructive feedback from valued customers in order to identify how the business can improve its performance 导言Introduction… 会议中讨论了以下内容： The following areas were discussed: [产品与服务 Products and Services]; [客户服务 Customer Service]; [竞争 Competition] [衣着，形象和制服 Dress Code, Image and Uniforms]; and [市场和沟通Marketing and Communication]. 与会人员Attendees… 与会人员Attendees… 产品与服务Products and Services… [详述在该项议程上所提到的主要问题 Detail the significant issues raised during this segment] 产品与服务Products and Services… [详述在该项议程上所提到的主要问题] [Detail the significant issues raised during this segment] 行动建议Recommended Action Plan… [对问题的建议 Provide recommendations to address the issues raised] [对问题的建议 Provide recommendations to address the issues raised] [对问题的建议 Provide recommendations to address the issues raised] [对问题的建议 Provide recommen