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O P E R A T I O N S
4
Bringing best practice
to China
As the country merges into the world economy, best practice in China will become
best practice globally, products developed in China will become global products, and
industrial processes developed in China will become global processes.
Jimmy Hexter and Jonathan R. Woetzel
Article China is at a turning point, and practices once good enough to support a market entry strategy
at a no longer assure success.
glance
W hether a company views China as a manufacturing base, an attractive market, or both,
world-class execution will be necessary to succeed, and success in China will be needed to
survive not only there but around the globe.
As China solidifies its roles as a market, a global manufacturer, and a talent pool, executives
will find that they must lead in China to lead in the rest of the world.
Unique practices developed to enter the market will no longer suffice in China’s increasingly
competitive environment, particularly if Chinese operations are held to lower performance
standards. Instead, multinationals must lead with their strength: world-class processes honed
over many years in established markets and adapted to Chinese realities.
How do your operations in China stack up, measure by operating measure, against
what your company is doing in Europe, Japan, and the United States? This may be a
more critical question than you realize: within a decade, if your organization in
China isn’t a star in your company’s performance firmament, you may be in
trouble—globally.
This question is also a very complex one to answer. Thousands of multinational
companies of all sizes, including more than 460 Fortune 500 co
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