国有企事业单位气氛与员工行为关系及其影响因素研究.pdfVIP

ABSTRACT Organizational climate (OC) and organization members’behaviors (OMB) are all important issues in the organizational behavior researches，and more and more researchers have paid their attention to the relationship between climate and OMB since 1990s. After reviewing the history of climate research and analizing the problem of high agreement of the climate perception which have being puzzled researchers for a long term, the author solved it by reconceptulizing organizational climate as the shared latent psychological restructure of the members’climate perception. And, another important concept,climate strength, was independently used as a variable, which was different with other researchers. Using the questionnair of OC and OMB in 8 National Enterprises and Public Utilities (NEPU), the results revealed: (1) the OC included 4 factors: communication and management, reward, warmth and support and impression; (2) the organizational citizenship behaviors (OCB) had 2 factors: helping behavior and civic conscientiousness; (3) the in-role behavior had 1 factor, fitting. There were special groups according to the reward, warmth and support climate, which was contrary to others. Significent linkages were found between communication and management, warmth and support climate, and reward climate had little direct or indirect relationship with behaviors. The managers of the NEPU should attach importance to it. Job satisfaction (JS) and mental models both had much moderating effect to the relationship of climate-behavior, and the latter had more direct influence to behaviors than the former. Significent relationships were also found between mental models and climates. Furthermore, the different between JS and climate was verified through a quasi-experimental study. In a multilevel research including group-climate strength, job sa