Office Administration Training（秘书培训）.docVIP

Office Administration Training 秘书培训 Self-Assessment 个人评估 What do you want most in a job? 在工作中最想得到什么？ A good salary and fringe benefits 满意的薪水和额外的报酬 Opportunities for promotion and advancement 晋升和发展的机会 Recognition for a job well done 工作得到认可 Help with personal problems 解决个人问题 Interesting and challenging work 有趣且富有挑战的工作 Job Security 职业安全感 Good working conditions 好的工作环境 Company loyalty to employees 公司对员工的忠诚 Objective 目标 Ability to communicate politely and intelligently (whether it’s in person, over the telephone, or in any kind of writing) 优雅并礼貌沟通的能力（无论面对面、在电话中，还是通过任何形式的书面表达） A working knowledge of various types of jobs. 处理各种事务的工作知识 Ability to face with the extra challenges of the automated office. 面对额外的办公自动化系统挑战的能力 A desire for professional growth and pride in the performance - to be the best and most talented office support staff. 职业发展的渴望和以成为最有才能的员工为骄傲 Concept of Secretary 秘书的概念 A secretary who possesses : -a knowledge of office skill -ability to assume responsibility without direct supervision, -exercises initiative and judgement, and makes decisions within the scope of assigned authority” 秘书是拥有办公知识技巧、有能力在没有直接监督的情况下履行职责、有主观的判断力和在权责范围内决策的人。 Doing A Professional Job做一名职业的秘书 Who is a Professional? 谁是职业的？ Takes the job seriously, seeing it as important in his or her career plan. 认真地对待工作，将之视为自己职业规划中的重要部分 Cares enough to analyses how the job could be performed better even if it means making changes. 认真分析怎样可以使工作做得更好，即使这意味着改变 Understands how the job relates to the organization as a whole. 了解秘书工作在整个组织中的关系 Feels confident about sharing ideas, goals, enthusiasm with other people. 自信地和他人分享自己的想法、目标和积极性 Your Attitude and Your Job 你的态度和你的工作 A positive attitude helps you: 积极的态度可以帮助你： consider your job as part of the larger pattern of you