文秘英语教案.pptVIP

Unit 1 US Professional Secretarial Job Description 美国专职秘书工作职责说明 Part Ⅰ. Reading What are the major jobs of a professional secretary? As a secretary he or she may have a lot of duties to fulfill. Generally speaking, a secretary has to do the following major jobs. First, a secretary is expected to relieve the executive of a various administrative details. Second, a secretary is required to coordinate and maintain effective office procedures and efficient work flow. Third, a secretary must be able to implement policies and procedures set by the employer. Fourth, a secretary should be able to establish and maintain harmonious working relationships with superiors, co-workers, subordinates, customers or clients, and suppliers. How can a secretary help visitors? Apart from what has been mentioned above, a secretary should also be able to do a variety of other jobs. To begin with, a secretary should make appointments for the executive and maintain his or her calendar. He or she is expected to receive and assist visitors and telephone callers in every way possible and then refer them to the executive or other appropriate persons as circumstances warrant. A secretary is expected to arrange business itineraries and coordinate the executive’s travel requirements. What should a secretary do when the executive is away? Next, a secretary is expected to take action authorized during the executive’s absence and use initiative and judgment to see that matters requiring attention are referred to a delegated authority or handled in a manner so as to minimize the effect of the employer’s absence. What should a secretary do with different documents? A secretary should be able to take shorthand or longhand notes and transcribe from it or transcribe from machine direction. He or she should also be able to type material from longhand or rough copy. In addition, a secretary is expected to sort, read, and annotate incoming mail and documen