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PROBLEM_SOLVING_HYPOTHESIS GENERATION_YAO.PPT Structured Problem Solving Hypothesis Generation Sept. 2009 -Confidential- What We Will Cover… Lay out a systematic approach to solving business problems Understand why developing hypotheses helps us focus our interventions and how we generate hypotheses Understand the steps within Root Cause Analysis There are two basic approaches to problem solving; but both can work What is Structured Problem Solving…? Our problem solving approach produces results through answering a simple series of questions Is there a problem or opportunity? If so where do