科尔酒店服务指南.docVIP

科尔酒店服务指南 尊敬的宾客：科尔酒店热诚欢迎阁下的光临！ 特奉上此服务指南，详列酒店各项服务，以供参阅。我们殷切期望我们的服务令阁下感到满意。 谨祝阁下在本酒店逗留愉快，并期望您的再次光临！Welcome you here! Distinguished guests: Sam Q hotels warm welcome you here!This offer special services and guidance set out in detail the variousfacilities of the hotel for reference. We very much hope that our services to make you satisfied.I wish you a pleasant stay in this hotel and look forward to your coming again! 一、各项服务Various services1、商务服务 Related business services 位于大堂前台处，为阁下提供图文传真、复印、打字等.详情请咨询酒店接待内线“8898 / 0” 酒店传真号码：020Office is located at the lobby front desk, to provide you with fax, computer access, photocopying, typing. Please contact the hotel reception insider 8898 / 0 hotel fax number : 0202、退房时间 Check-out time 为中午十二时正，如有需要延迟到下午六时前退房，酒店则加收半日房租，若在下 午六时后退房则作为全日计算，有关延迟退房事宜，请拨打内线：“8898 / 0”与接待处联系。Check-out time is 12 oclock now, and if necessary postponed until 6:00 p.m. before the check-out, the hotel will charge rent for half a day, if after 18 oclock check-out is calculated as the whole day, the late check-out, please call ext : 8898 / 0 and the reception office. 3、房间请勿打扰 DND 当阁下需要清静时，可将门后的“请勿打扰牌”挂于房门门把上，并通知接待员不要将电话 接入房内。 To prevent interference with service,When you need quiet when the door after the Do Not Disturb card hanging on the door to door, and to inform the receptionist not to telephone access to the room. 4、客房锁匙Room keys为保障阁下财物的安全，在离开房间时，请阁下将客房匙卡交大堂接待处。退房时，将匙卡退还大堂收银。如阁下不慎遗失匙卡，请到大堂接待处重新办理领取手续，并补交20元匙卡工本费。In order to protect the safety of your property, leaving the room, your room key card to the General Assembly hall reception. Check-out, the key will be returned to the lobby card cash register. If you accidentally lost key card, go to the reception hall to receive re-registration procedures and pay 20 yuan fee for card key. 5、客房预定Reservation阁下如需订房或延长居留时间，欢迎联络接待处，内线“8898 / 0”。For reservations or extend your stay, please contact the reception area inside the 8898 / 0. 6、迷您吧 Mini Bar客房部配备有饮品及相关小食，房内放置酒水价格表