基于紧急救援的智能呼叫系统的分析和的研究.pdfVIP

基于紧急救援的智能呼叫系统的分析与研究 张天平，李文锋 （武汉理工大学物流工程学院，湖北武汉 430063 ） 摘要：当今社会，随着经济的飞速发展和人民生活水平的日益提高，频发的灾害事故和突发事件不但造成了国家 经济的巨大损失，也严重威胁到人民的生命安全。在紧急情况下, 比如车站火灾、商场犯罪事件等突发情况,用户 发起的呼叫请求短时间急剧增加,导致接入成功率下降,紧急救援系统的实时性大打折扣。如何提高紧急救援呼叫 接入成功率,是当今紧急救援系统研究的核心问题。本文首先对紧急救援产业形势的现状进行介绍，针对紧急救援 体系模型进行分析，然后从提高紧急救援呼叫成功率角度出发,结合智能网的优势，提出了紧急救援智能呼叫系统 摸型，在紧急情况下能够做到当级别最高的被呼叫终端不能及时通信时，可以根据不同情况（被叫终端忙，被叫 终端拒绝接听，被叫终端无人应答）基于预先设计好的被叫终端优先级序列，及时转移到对应被叫终端继续呼叫， 确保通信及时接续,避免因呼救不成功带来的不可估量的经济损失和人身伤亡。这种策略可以提高系统适应性和实 时性，也使系统行为控制能力更强，在紧急救援领域具有很好的前景。 关键词：紧急救援；智能网；呼叫智能转移 Analysis and Study of the Intelligent Call System Based on the Emergency Rescue ZHANG Tianping, LI Wenfeng (College of Logistics Engineering, Wuhan University of Technology, Wuhan 430063, China) Abstract:Todays society, with the rapid development of economy and peoples living standard which increasing day by day, the frequent occurrence of disasters and accidents, not only caused a great loss of national economy, but also a serious threat to peoples life safety. In case of emergency, such as the station fire, the crime of store, user initiated the call request increase in short periods of time, led to the decrease of the success rate of access, real-time emergency rescue system sharp reduce. How to improve the success rate of emergency call access, which is the core issue of current research on emergency rescue system. This article first introduces the present situation of the emergency rescue industry situation, analyze the emergency rescue system model, and then from the angle of improve the success rate of emergency call, combined with the advantages