前厅日常中英文.docVIP

商务中心：BUSINESS CENTRE 请问您需要复印几份？ How many copies would you like, please? 您是预订火车票还是飞机票？ Would you like to reserve a train ticket or an air ticket? 您需要预订什么时间到哪里的机票？需要保险吗？ A ticket at what time and to where? Would you like to cover the insurance? 对不起，这次航班的机票已经售完，您需要其它班次的吗？ Sorry, the ticket of this flight has been sold out; would you like to book another flight? 对不起，麻烦出示一下您的身份证或护照，好吗？ Excuse me, could you show me your I.D. card or passport? 您的消费是挂帐还是付现金。 Would you like to sign your bill or pay cash? 请您在这里签上您的名字。 Please sign your name here. 请您在电话号码前加拨“0”。 Please dial/add a 0 (zero) before the number you want to call. 您的传真已经收到，是您自己过来取还是送到您的房间？ You have a fax here, would you like to come over to take it or we send it to your room? 10、先生/小姐，您的房间在…… Your room number is...? 11、这是找您的零钱和发票，您点一下！ Here is your change and receipt, please count it. 商务吧：BUSINESS BAR 1、先生/小姐，（早上，下午，晚上）好，请问几位？ Good morning/afternoon/evening, sir/madam, a table for how many of you? 2、里边请，坐这里可以吗？ This way in here, please, would you like to sit here? 3、请问想要喝点什么？ What drinks would you like? 4、好的，几位请稍等。 One moment, please. 5、对不起，打搅一下，这是几位的×××，请慢用！ Excuse me, here are your xxx, enjoy it. 6、有什么事请您随时叫我，好吗？ Please call me if you need anything else at any time, ok? 7、先生，一共是××元，谢谢！ The total is xx Yuan, Sir, thank you! 8、这是找您的零钱和发票，您点一下！ Here is your change and receipt, please count it. 9、先生/小姐，请走好，欢迎再次光临！ Goodbye and welcome again, Sir/madam. 礼宾组：CONCIERGE 欢迎光临，请往这边走。 Welcome, this way, please. 请问有什么可以帮您的吗？ May I help you? /Can I be of any help? /How can I help you? 您好，我们的总台在5F。 The Front Desk is on the 5th floor. 先生/小姐，这边请。 This way, please, sir/miss. 您的行李我们稍候/马上送到您的房间。 We will deliver/take your luggage to your room right away. 请问您们有预定吗？ Do you have a reservation, please? 对不起，1F没有卫生间。 Terribly sorry, there is no washroom on the 1st floor. 我们的餐厅在4F。 The Chinese and Western restaurants are on the 4th floor. 对不起，上面的车位已满，请把车停在-2F停车场。 So sorry to inform you that the parking positions have been