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《B2B EMAIL MARKETING》.pdf
B2B EMAIL MARKETING
BEST PRACTICE GUIDE 2009
B2B Email Marketing:
Best Practice Guide 2009
Dear fellow B2B marketer,
Another 12 months have passed and email marketing continues to evolve as a key
channel within the B2B marketing mix. Whilst unsolicited email remains a significant
problem and even legitimate marketers continue to send untargeted messages,
there still exists a great opportunity to harness the power of the channel by following
a few simple rules.
This guide, based on that which I wrote last year, contains additional topics which have
come to the fore as key considerations within any email marketing strategy. Using
email to gather data (online forms), segmentation of data and content formatting are
three of these I write about in the 2009 guide.
Perhaps one of the hottest topics is the growing use of handheld devices (such as
Blackberry’s) to receive and read email. As if dealing with multiple email clients isn’t
enough for our creative teams, we all now have to design our templates for the small
screen as well!
Database (CRM and AMS integration) continues to be integral and in the future we
will look more at integration of email into other channels, such as offline.
For the time being I guarantee if you follow the pointers within this guide you will be
maximizing your success rates from your email marketing campaigns.
Best regards,
Anthony Green
President, Concep New York
+1 212 925 0380
anthony.green@
For more best practice and insight, visit
Copyright 2009, Concep Inc
Table of Contents
Page Topic
2 Brand control and c
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