industrial and organizational psychology.pptVIP

Feelings About Work Job satisfaction: Attitude about the job reflecting like/dislike for it and various facets. Organizational commitment: Attachment to the job. Emotion: Reaction to a situation that includes both physiological arousal and cognitive appraisal, e.g., anger or anxiety. Nature of Job Satisfaction Global approach: Overall satisfaction with work Facet approach: Satisfaction with aspects of the job Pay Promotion Supervision Nature of work Most people like the job overall Facet satisfactions vary Highest: Nature of work Lowest: Pay and Promotion opportunities Mean levels of U.S. Satisfaction On the Job Satisfaction Survey Assessment Self-report survey Easy to use Can be anonymous Person best judge of own feelings Standard scales exist Job Descriptive Index (JDI) 5 facets of job satisfaction Job In General (JIG) Global job satisfaction Scales exist for commitment and emotion Antecedents of Job Satisfaction: Environmental Job characteristics Hackman Oldham Characteristics ? Psychological States ? Job satisfaction Strong research support linking perceptions of characteristics to job satisfaction Weak research support linking objective characteristics to job satisfaction Pay Salary compared to people in same job more important than different jobs Justice Distributive and Procedural related to global and facet satisfaction Job Characteristics Theory Antecedents of Job Satisfaction: Environmental Personality Negative affectivity (high NAs less satisfied) Locus of control (externals less satisfied) Gender Few gender differences Age Curvilinear—satisfaction lowest age 26 to 31 Culture and Ethnicity Few racial differences within the U.S. Western countries score higher than Asians Could be due to response styles rather than true feelings Country Differences In Job Satisfaction Facets On JSS Person-Job Fit Match between individual and the job People differ in reactions to same situation Characteristics of the person is a moderator Moderator: Variable that affe