管理学,罗宾斯,9版,教师手册robbins01.docVIP

CHAPTER 1 MANAGERS AND MANAGEMENT LEARNING OUTCOMES After reading this chapter students will be able to: Tell who managers are and where they work. Define management. Describe what managers do. Explain why it’s important to study management. Describe the factors that are reshaping and redefining management. Management Myth MYTH: Only those who want to be managers need to take a course in management. TRUTH: Anyone who works in an organization –not just managers- can gain insight into how organizations work and their boss’ behavior by taking a course in management. SUMMARY Everyone seems to think they know what makes a good leader. They think it is common sense but you don’t have to be a manager, or aspire to be a manager, in order to gain something from a management course. Teaching Tips: Get students to give some examples of good managers. Ask if it matters if the manager is young or old, male or female? Is management necessary in non-profit organizations and small companies like it is in for profit and large companies? WHO ARE MANAGERS, AND WHERE DO THEY WORK? Learning Catalytics Question: Instructor Directions and Follow-Up Question Type Question Answer/Response For the Instructor Short Answer What is the difference between managerial and non-managerial employees? Managers are the individuals in an organization who direct and oversee the activities of other people in the organization so that organizational goals can be accomplished. Ask this question at the start of class to open discussion about managers and their responsibilities. Introduction Managers work in an organization. An organization is a deliberate arrangement of people brought together to accomplish some specific purpose. Your college or university is an organization. So is a football team and a sorority. What Three Characteristics Do All Organizations Share? Every organization has a purpose and is made up of people who are grouped in some fashion. See Exhibit 1-1. This distinct