商务英语基础对话要点.ppt

课程设置 介绍自己 GREETING 接客 WELCOME 用餐 DINING 入住 HOTEL 打电话 TELEPHONE 介绍公司 INTRODUCTION 购物 SHOPPING 送客 SEE-OFF Greeting people Giving greetings Good morning!/Afternoon!/Evening Glad to meet you/Nice to meet you/Nice meeting you! How do you do? Hello!/Hi! Responding to greetings 1. Pretty good, thank you. Very well, thank you. 2. Can’t complain./ So-so, thanks ./ Not too bad. 3. I’m extremely well, thank you. I’m very well indeed, thank you. Making introduction Introduce somebody Let me introduce ……to you. Let me introduce you to…… This is……. Allow me to introduce….. May I have the pleasure/honor of introducing…. This is Mr./Miss/Mrs. Meet …… I’d like you to meet…. Introduce yourself I’m…./How do you do? I’m…../allow me to introduce myself . I’m…… Responding to introductions I’m very glad to meet you. Nice to meet you. Exercises 1. A. __________, Mr. Wang. B. Oh, _________. Mr. Smith. Fancy meeting you. A. yes, _________. B. How ___________? A. ________. And you? B. ____________, thanks. 2. A new employee Alex White: I’d just like to _______. My name’s Alex White and I’m the new export sales coordinator. Chris Grey: oh, yes. I’ve heard of you. How ______?I’m Chris Grey.__________you. Have you just arrive? Liz Jones: a visitor from USA,is visiting the office in Rizhao. Tony Harris: Ms Smith, I’d _____Mrs. Jones. Mrs.Jones is from our sales office in London. Liz Jones: Hi! Clair Smith:______? Mrs. Jones? I’ve been_____meeting you. Liz Jones:oh, please _____Liz. Clair Smith:And I’m Clair. Liz Jones: Hi! Clair Smith:Well,Liz, did you________? Liz Jones:Yeah, not too bad. Liz Jones: a visitor from USA,is visiting the office in Rizhao. Tony Harris: Ms Smith, I’d like you to meet Mrs. Jones. Mrs.Jones is from our sales office in London. Liz Jones: Hi! Clair Smith:How do you do? Mrs. Jones? I’ve been looking forward to meeting you. Liz Jones:oh, please call me Liz. Clair Smith:An