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* 评估建议:考虑下面这些方面 现有技术方案的可用性 准备建设的系统的可用性 对硬件产品和软件产品的维护成本 针对投标人对软件支持方面的要求需要多少时间 人员的培训 * 合同管理 合同应该包含关于客户和供应商之间的关于一些争议如何处理的协议,例如: 合同的判断点 – 即合同规定达到那些条款就算合同完成 质量的评价方法 需求变更的应对办法 * 本章要点 一、项目合同 二、合同规划 三、合同部署 四、案例 * 案例分析 甲方:湖北省工商局 乙方:湖南苏博泰克信息技术有限公司 * 小结 合同类型 发标过程 应标过程 * These figures do come from a real source (RDI Technologies in the USA). These are now several year old. The bigger the project, the higher the cost per function point. Recall that function points were covered in Lecture/Chapter 5 on software effort estimation. * 2000 FPs at $967 = $1,934,000 500 FPs at $1019 = $509,500 500 FPs at $1058 = $529,000 200 FPs at $1094 $218,800 total $3,191,300 * The requirements document is sometimes referred to as the operational requirement or OR. If a mandatory requirement cannot be met the proposed application would have to be rejected regardless of how good it might be in other ways. A shortfall in one desirable requirement might be compensated for by other qualities or features. * Off the shelf software clearly has an advantage here as there is actually product that can be evaluated in existence. * £(4 x 10 x 12 x 4) would be saved i.e. £3,840. The payback period would be just over a year and so this feature would be worth the additional cost. * ISO 12207 refers to an ITT as a Request for Proposal or RFP. * Usability of existing package – you could try out a demo or ask existing users Usability of application to be built – here you would have to make stipulation about the process e.g. on the development of interface prototypes; you could also specify performance requirements Maintenance costs of hardware – this could be incorporated in a maintenance agreement and you could compare the terms offered by different potential suppliers; another approach is ask current users of the hardware about their experience of it Time taken to respond to support requests – this could once again be made a contractual matter and the terms offered by different suppliers could b
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