商务英语-还盘.pptVIP

Enquiry Reply Key points, Useful Words and Expressions in Replies: Replies to enquiries should be prompt, courteous and helpful. Replies usually start with the acknowledgement with thanks for the enquiries. e.g. 1) We are very pleased to receive your enquiry of 15th January … 2) We have received your enquiry of 20th August and thank you for your interest in our products. 3) Thank you for your letter of April 14 enquiring for … 4) This is in reply to your enquiry of March 8. As a prospective seller, tell the buyer what you are doing to satisfy his demand. 1) By separate post we are sending you some samples…. 2) A copy of our illustrated catalogue is being sent to you today, with samples of …. 3) For the items you mention we are pleased to quote as follows: Words and Expressions: 1. illustrated catalogue: 带图片的产品目录/产品说明书 2. Also by separate post we are sending you some samples … by separate post: 另邮 separate adj.: divided, individual 单独的，分开的 e.g. 1)The discussion of these issues should be kept separate. 2) We have forwarded under separate cover a copy of the contract. separate vt.: to cause (things or people which were joined together or mixed) to be no longer joined or mixed 分开，分离 e.g. Please separate the blown tins from the good ones for easy identification. 3. On regular purchases in quantities of not less than 100 dozen of individual items we would allow you a discount of 2%. 如果定期订货，且每种品种的数量不少于100打，我方可给予2%的折扣。 4. Payment is to be made by irrevocable L/C at sight. 8. enquiry n.（英式）询盘，询价 (美式为inquiry) 商务函电中常用的习惯搭配：to make an enquiry for sth.(goods) 对某物进行询价 e.g. We are now writing you to make an enquiry for your products. We are pleased to have your enquiry for our products. We have received a number of enquiries from our regular customers for your new models. Our offer will be sent to you upon receipt of your specific enquiry.