房态名词学习技巧.pptxVIP

酒店房态RoomStatusDepartmentknowledge部门产品知识IntroduceroomsstatusVCvacantcleaned空净房VDvacantdirty空脏房OCoccupiedcleaned在住净房ODoccupieddirty在住脏房EDExpecteddeparture/Dueout预退房EAExpectedarrival预抵房C/OCheckout结账房C/ICheckin入住房Departmentknowledge部门产品知识IntroduceroomsstatusVIPVeryimportantperson非常重要客人DNDDonotdisturb请勿打扰MURMakeuproom请即打扫OOSOutofservice锁房-可卖OOOOutoforder坏房-不能卖LSGLongstaying长住房HUHouseuse自用房SOSleepout外宿房NSNOSmoking无烟房Departmentknowledge部门产品知识IntroduceroomsstatusRSRefusedservice拒绝服务NNSNoNeedService拒绝服务LBLittlebaggage少行李房NBNobaggage无行李房DLDoublelock双重锁DAYUSE钟点房NoShow未到房VC房空净房待租随时可以对外销售的房态VD房空脏房离店