商务英语书信讲稿.docVIP

“All of us tell something to somebody. We need to be sure we get through. Once we’re through, we need to know that somebody understands. Once he understands, we need to know that he reacts. To the degree we achieve this, humanity succeeds in politics and love, in business and war, in peace and happiness. Communicators in all fields face the same problem.” From Dateline, 1962 Annual of the Overseas Press Club of America. Communication objectives Everybody communicates for a purpose, and our basic objectives in business communication are generally as fo