ppt课件-human resource management11e.-kau（人力资源management11e.-kau）.pptVIP

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2017-01-25 发布于四川
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ppt课件-human resource management11e.-kau（人力资源management11e.-kau）.ppt

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Performance Management and Appraisal Chapter 9 After studying this chapter, you should be able to: Evaluate and improve the appraisal form in Figure 9–1. Describe the appraisal process. Develop, evaluate, and administer at least four performance appraisal tools. Explain and illustrate the problems to avoid in appraising performance. List and discuss the pros and cons of six appraisal methods. Perform an effective appraisal interview. Discuss the pros and cons of using different raters to appraise a person’s performance. Basic Concepts in PerformanceManagement and Appraisal FIGURE 9–1Classroom TeachingAppraisal byStudents Why Performance Management? FIGURE 9–2 The Building Blocks of an Effective Performance Management Process Defining the Employee’s Goals and Work Standards Setting Goals SMART Goals: Specific, and clearly state the desired results. Measurable in answering “how much.” Attainable, and not too tough or too easy. Relevant to what’s to be achieved. Timely in reflecting deadlines and milestones. Performance Appraisal Roles Supervisors Usually do the actual appraising. Must be familiar with basic appraisal techniques. Must understand and avoid problems that can cripple appraisals. Must know how to conduct appraisals fairly. Performance Appraisal Roles (cont’d) The HR Department Serves a policy-making and advisory role. Provides advice and assistance regarding the appraisal tool to use. Trains supervisors to improve their appraisal skills. Monitors the appraisal system effectiveness and compliance with EEO laws. An Introduction to Appraising Performance (Un)Realistic Appraisals Motivations for Soft Appraisals The fear of having to hire and train someone new. The unpleasant reaction of the appraisee. An appraisal process that’s not conducive to candor. Hazards of Soft Appraisals Employee loses the chance to improve before being forced to change jobs. Lawsuits arising from dismissals involving inaccurate performance appraisals. An Introduction to Appraisin