Dealing with Difference NOAA Workforce 处理的区别NOAA的劳动力.pptVIP

* * * * * * Creating a Positive Work Environment Finish each day and be done with it. You have done what you could; some blunders and absurdities have crept in; forget them as soon as you can. Tomorrow is a new day; you shall begin it serenely and with too high a spirit to be encumbered with your old nonsense. Ralph Waldo Emerson What does a “negative” work environment look like? What does a “positive” work environment look like? Objectives Building Trust Positive Communication Setting Expectations and Needs Creative Ideas for Recognition and Rewards Building Team Work Finding Meaning in Your Work Accepting Responsibility Humor in the workplace Building Trust Return all phone calls and emails Follow up, even if it’s with “I don’t know” or “I have to check into it.” Walk the talk Be honest and authentic Don’t gossip Ask yourself “what more can I do to build trust with my colleagues, managers and family members?” Positive Communication 80% of the words should be positive Seven Minute whining rule A positive communicator sounds like…. What can I learn from this situation I can totally handle it I need help How can I help you I want to understand, make sure I hear what you are saying. Mix up the way you communicate, some verbal, some email, some text, some phone Setting Expectations and Needs Be honest about what you can and cannot do Always set the bar as high as you possibly can Be a good planner Listen, listen, listen Creative Ideas for Recognition and Rewards Smile Teams (Pall Corp. Michigan) Ice Cream/Fruit and Veggie Socials Birthday and Anniversary Celebrations Ask employees what works Everyone is different…so, shake it up Please and Thank Yous go a long way Wall of praises Building Team Work Every team member needs to: Have a genuine interest in every team member Be an empathetic team member Feel free to express opinions and ideas Find Meaning in Your Work Recognize that people want to know that their job matters Show value Understand how thei