Tertiary Students and their Time Commitment to their 大学生及其时间承诺.pptVIP

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Tertiary Students and their Time Commitment to their 大学生及其时间承诺.ppt

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Tertiary Students and their Time Commitment to their 大学生及其时间承诺

12th International Conference on ISO 9000 TQM (12-ICIT)Going for Gold, 9-11 April 2007, National Taichung Chin-Yi University of Science and Technology, Taiwan Addressing the negligible usage of parks by ethnic communities Dr Christine Lee TRU, Department of Management, Monash University, Australia. Email: Christine.Lee@BusE.au and Dr Graeme Galloway School of Psychological Sciences, La Trobe University, Australia. Email: g.galloway@.au What are parks? Open Spaces National Parks Metro parks Amusement parks Heritage parks Playgrounds Why study ethnic populations? Increasing immigration Diverse population ‘New’ population born overseas Less English speakers Participation in local culture Respecting expectations/needs Demographics in Australia – born overseas Top two dozen countries (2001 census) Users of Parks – Parks Victoria study Seven marketing segments * as likely to be non-English speaking Ethnicity and Parks Usage Project Twelve focus groups (117 participants) Arabic, Chinese, Greek, Indian, Spanish and Vietnamese Awareness of parks Attitudes to parks Usage of parks Information needs Recommendations (Centre for Culture Ethnicity and Health, June 1999) Barriers to address - utilisation of parks Attitudes – cultural activities More Information needed Addressing safety issues/perception Behaviour of other park users Transportation Researching non-English speakers Community consultation and ownership Conclusion Need to research population Manage park users Consider all stakeholders Provide necessary facilities Continue to consult community .au * .au 2.08 Philippines 2.18 Netherlands 2.29 Malaysia 2.46 Sri Lanka 2.66 Germany 2.84 India 3.41 China (excludes SARs and Taiwan Province) 5.11 New Zealand 5.24 Viet Nam 5.33 Greece 8.34 Italy 19.03 United Kingdom 1.02 Indonesia(c) 1.04 United States of America 1.07 Ireland 1.07 Egypt 1.31 Lebanon 1.41 Turkey 1.45 South Africa 1.48 Hong Kong (SAR of China) 1.75 Croatia 1.81 Macedonia, FYROM 1.85 Pol