projectcodejz-0801.docVIP

Project Code: JZ-0801 Six Sigma Analysis: The Design and Implementation Submitted to the faculty of Worcester Polytechnic Institute in partial fulfillment of the requirements for the Degree of Bachelor of Science Submitted by: ______________________________ Matthew McCarthy _______________________________ Eric Zuendoki Submitted To: ________________________________________________ Professor Joe Zhu, Department of Management April 21, 2008 Abstract The purpose of this project was to gain a strong understanding of Six Sigma management philosophy, concepts, and practices and to apply this knowledge to creating a Six Sigma academic course or training program. This was done through three main methods: preliminary research and data collection, the creation of a design model for Six Sigma academic course/training program establishment, and the creation of a Six Sigma academic course/training program syllabus. The preliminary research consisted of conducting a Six Sigma knowledge survey with the students of Worcester Polytechnic Institute, interviewing a Six Sigma expert, and examining current Six Sigma educational programs in other universities, businesses, and organizations. As a result of our observations, we determined that Six Sigma has become a large part of many companies and should be implemented into more engineering programs at universities nation-wide, including Worcester Polytechnic Institute. This can be done through a project based course, as well as more Six Sigma based Interactive and/ or Major Qualifying Projects. Acknowledgements First and foremost, we would like to thank Professor Joe Zhu for guiding our progress and advising this project. His encouragement and interest in our project assisted in the smooth operation and timeliness of our activities. We would also like to thank Alison Howett, Six Sigma Expert from Raytheon, for taking time to answer on questions and offer our team a considerable amount of information re