Training materials for 8D _21.04.014.pptVIP

BBT-T-300; 014-04-21 BBT-T-300; 014-04-21 8D PROBLEM SOLVING APPROACH BBT-T-300, 21.04.2014 8D PROBLEM SOLVING APPROACH 8D METHODS 8D: 8D stands for the 8 disciplines or the 8 critical steps for solving problems. It is a highly disciplined and effective scientific approach for resolving chronic and recurring problems. This approach uses team synergy and provides excellent guidelines to identify the root cause of the problem, implement containment actions, develop and then implement corrective actions and preventive actions that make the problem go away permanently. The 8D: Isolates and contains the most basic causes of any undesirable condition. Identifies the factors that contribute to the problem. Eliminates systemic factors that cause the condition. Keeps teams from jumping to conclusions too early. Prevents problem recurrence. BBT-T-300, 21-04-2014 Page * 8D PROBLEM SOLVING APPROACH  8D METHODS  BBT-T-300, 21-04-2014 Page * FIG 0: Basic flow of 8D 8D PROBLEM SOLVING APPROACH  0-PRE 8D BBT-T-300, 21-042014 Page * Step 0 1 2 3 4 5 6 7 8 Action Prepare Team Describe Contain Diag. Solve Validate Prevent Wrap Registered problem and Short Term Corrective Action in place in house. Long Term Corrective Action developed but not implemented. Long Term Corrective Action implemented. Monitoring/evaluating effectiveness. Long Term Corrective Action confirmed effective. Problem closed. 0 Prepare for Problem Solving - Does the problem warrant/require an 8D? If so comment why and proceed. Is an Emergency Response Action Needed? (If needed document actions in Action Item Table) Recognize the Symptoms: Sudden, Unpredictable 8D PROBLEM SOLVING APPROACH 0-PRE 8D Fig 1:Shows there are many place where the problem can be identified . Customer Receiving / Inventory Supplier In-Process Inventory / Shipping In Transit In Transit Company Here? Or Here? Or Here? Or Here? Or Here? Or Here? Or Here? Or Here? Recognize the Symptoms: 8D PROBLEM SOLVIN