Best-selling product + powerful product portfolio to enhance customer satisfaction.docVIP

 PAGE \* MERGEFORMAT 5 ‘Best-selling product + powerful product’ portfolio to enhance customer satisfaction I have repeatedly predicted, and in his speech mentioned that the main push will be high margin, or return to a rational conclusion, because blindly strong push higher-margin products resulted in the loss of customer loyalty, resulting in reduced traffic, then how in the product chain pharmacies combination to enhance customer satisfaction does, the author gives the prescription is: ‘brand name products + powerful product’ portfolio of the main push to improve customer satisfaction and loyalty. Best-selling product contains a very high brand-name products and awareness of traditional generic drugs and new generic drugs (prescription through the hospital repeatedly consumers have perceived prescription drugs) is the first consumers in the demand of customers, most customers by name purchase, if the interception, even if it is to use composition identical to intercept an unknown product needs of our customers first in procuring medicines, can also cause resentment customers, will be a long time to reduce customer satisfaction, resulting in loss of customers, so I believe that customer demand does not intercept the first to procure medicines and should not be intercepted. Potent products are varieties of self-organization of Chain Drug Stores, PB products and high-margin products. The author of the powerful First, the definition of species should be a vote strictly according to GMP standards for the quality of material produced the exact effect of clearance products. Potent variety of industries first and foremost pharmacy side take the lead in the use of staff from top to bottom. Sales powerful quality to meet the three worthy: first, a good product worthy of consumers; second, potent product sales business that is worthy of its own where the drugstore chain, which requires a relatively high margin products, belong to the high margin variety; 3 deduct a