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Blocked Lingshou Hu pretext of arrears
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‘Blocked’ Lingshou Hu pretext of arrears
Part ago: Dealers recognition owed an excuse for retail customers the flexibility to develop coping strategies, can improve recovery of accounts receivable. Fabricated a pretext for retail customers, the better, they pay the longer the delay time. Dealers must be vigilant in the collection well in advance of the preparation to deal with all kinds of excuses, dealers should excuse the first step is to learn to recognize each other’s reason or excuse for the fact.
(A) today inconvenient
Solution: If the retail customers, said: ‘Today inconvenient’ retail customers to ask: ‘When convenience? ‘, Retail customers may well say:’ Three days later ‘, dealers have to face in front of retail customers, said:’ Today is the day, month, three days later is the day, month, I will come back that day receivables. ‘At the same time in the presence of retail customers face in the work record to write’ agreement on a certain day of a second collection ‘, when the time will come collection time.
(B) No examination and approval process
Analysis: the larger retail customers, it more likely to become an excuse.
Solution: pre-payment for retail customers should be clear procedures for handling by whom and which were approved, who approved the final. Through to retail customers asked employees to understand what in the end stuck in the ring, is an excuse or the fact that, if it is an excuse for it should be pointed out that the plane, or each subsequent receivables may encounter the same excuse.
(C) dissatisfaction with the products and services
Analysis: If the dealer’s products there is a problem, then the responsibility of distributors, but this is not the reason for non-payment by retail customers, at most, the reasons for return. The fact is that if the product or service there is a problem, retail customers should have already contacted the dealer, for his dissatisfaction.
Solution: First, to confirm whether
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